I have a problem and I wanted to request some guidance from you. I have recently started selling phone batteries and received an email from Royal Mail the only shipping company I use that I have attached for you to see. Do you know anything about this issue Andrew? What are my options and are there any alternate shipping options for domestic as well as EU sales?

And here is a screenshot of the letter so that you can see exactly what Royal Mail sent to Affan:. We have therefore disposed of your parcel accordingly. So what is there to lose? Hi Andrew Royal mail also destroyed a parcel that I sent. Unfortunately Royal mail do not apply the rule as written and interpreted my device as a lose battery because it was not plugged into a 2nd device that the 1st device the battery pack can power-up.

Remarkably, if i sent loose cells with a torch or something then they think its safe even with loose spare cells! Any advice please? Having followed the links provided on the RM Web page for country listing of China, there is no information with regards to china prohibiting electronic items with batteries, there are restrictions in terms of max limit per package, packing guidelines and how to correctly complete forms containing said articles.

I do not understand how these items are deemed dangerous when sending via RM but not when being received? I even had a warning sticker on my package when it arrived to notify relevant departments of safety precautions. Hi am sending mot control cars little thy new still in the box no batteries can i send thm to the west middles am in blackpool.

The fly in the ointment is that Royal Mail use the belly space on passenger aircraft and that RM is a bit more draconian than some other. DHL and some others use their own cargo aircraft where the rules are different. Unaware of this change, a Li-ion battery from Turkey via the mail was stopped at the airport in Turkey but one sent via DHL from China has arrived.

The definitive rules are here. The better quality carriers will legally ship items classified as dangerous goods but not those classified as prohibited if you are shipping on a regular basis, i. They will work with you to ensure that your packages are suitably packaged and correctly labelled. Also, shipping rates will be higher, to cover the extra paperwork and requirements for safe shipping.

Yet, I have had packets of Duracell Batteries sent from Amazon, and Amazon Sellers, via Royal Mail many times over the years, and on occasion returned such batteries too, via Royal Mail, all without any complaint or hitch.The latest email scam to watch out for involves Royal Mail, customs and a package you need to retrieve. The official-looking emails claim that a package has been seized by HMRC upon arrival into the UK and that you need to declare them genuine so that they can be returned to you.

All you need to do is click a link to a document.

royal mail seized package

As you might have gussed, this link will install malicious software on your computer designed to steal personal details like account names, email addresses and passwords.

A close inspection deemed your items as counterfeit and the manufacturers have been notified. If your items are declared genuine then they will be returned back to you with the appropriate custom charges. You may have been a victim of counterfeit merchandise and the RM Group UK will notify you on how to get your money back.

Please review the attached PDF document for more information. The best advice we could give you is to just be careful — unsolicited emails that ask you to download attachments or pass on personal details are surefire signs of a scam. Keep a look out for poor spelling and grammar too. Lifestyle Money Tips. Share this. Print this story. Document RMGB. Zip Please accept our apologies for any inconvenience this may have caused. More on scams and what to watch out for.

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Track and Trace - Track your Item

Back to top.Staff at the Royal Mail Greenford Mail Centre became suspicious at the smell coming from packages before they called police. A total of 70 packages of cannabis with labels addressed to properties around the country have been seized in the post by police in Greenford.

Ealing Police was called to the Royal Mail Greenford Mail Centre and intercepted the drugs after staff became suspicious of the smell coming from the packages.

The police confirmed there have been no arrests as action cannot be taken against the people the drugs were addressed to, because they have not committed an offence until they receive it. Keep up to date with the latest news in west London via the free getwestlondon app. You can set up your app to see all the latest news and events from your area, plus receive push notifications for breaking news.

By David Rivers. Please see our Privacy Notice for more information on how we use your data and your data protection rights. Thank you for subscribing See our privacy notice. Follow myldn. Show more comments. News all Most Read Most Recent People The 50 most common London surnames and how many of us have them How many people share your surname in the capital? Cyclist dies after a crash in Sunbury involving a car Traffic and Travel The cyclist died in hospital the day after the collision.

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The unbelievable story behind the first ever London Underground escalator London Underground.Are you sending for business? See international business services. This restriction does not apply when items are sent to Africa or the Middle East.

International letter and parcel services. Your guide to sending mail overseas. Find the right international service to send your parcel or letter overseas. Delivery aim From days.

royal mail seized package

Max g Max L 24cm x W Max g Max L The length plus twice the diameter must be less than cm, with the greatest dimension less than 90cm. Ready to send? Find a branch Buy online. International Tracked End-to-end tracking for peace of mind. International Signed Tracking within the UK, and a signature on delivery. International Standard An affordable service for everyday international mail. Visit International Standard.

SHOCKING – Package Seized and Destroyed by Royal Mail!

International Economy For heavier parcels that don't need to arrive in a hurry. Delivery aim From 2 weeks.

Parcelforce services. Go to Parcelforce. Check the list of what you can and can't send in the mail. Check the size and weight limits for letters, large letters, parcels and tubes.

If you're sending an item outside the EU you'll need a customs form.Previous page Next page. Mail Seizure Enquiry. Apologies for the nature of my enquiry, but I believe more information would discourage rather than condone irresponsible behaviour so after reading the forum rules I believe it is ok.

Sincere apologies if it isn't. Assuming, hypothetically, that someone sent me a birthday card from elsewhere in the UK and included in it a cigarette containing a very small amount of cannabis, for an extremely ill advised joke obviously against my knowledgeand this card did not arrive, is it more likely that it has been seized or that it has been lost? Obviously such things are on the restricted items list to say the least but I would have thought there would be some form of notice informing the recipient of the seizure.

And if an item is seized are the entire contents seized or just the prohibited item? I am asking as a genuine enquiry, I, categorically, have no intention of doing anything remotely like this myself and would honestly discourage anyone else from doing so, and so some definitive information on the subject would help, ie if there were some notice of seizure, or the card was delivered minus the additional content, then anyone involved would know not to do so again, but without notice the sender may just assume that on this occasion they were simply unlucky and the letter was lost.

Again, apologies if this enquiry breaches forum rules, I am honestly not trying to encourage such behaviour I'm just interested to know what the procedure is. Re: Mail Seizure Enquiry. As being in the possession of cannabis in any quantity is illegal, and the fact it is a controlled substance transmission of it by post is illegal.

At the very least the whole package will be destroyed, but more likely the items will be passed on to the IB Royal Mails own Police Force who will probably investigate it with or without real Police assistanceand a prosecution is possible. People have been found guilty of transmission of various drugs by post and there are systems in place, so even hypothetically its a bad idea to send it, and even to receive it.

Thanks a lot for your prompt and thorough response. It all sounds very reasonable and I agree it is a bad idea. Thanks again. I doubt they'd be interested in your joke cigarette. Occasionally we'll get a package come into the office that's obviously weed.

You can smell it. IB are informed, they take the package away.Businesses send millions of packages internationally each year, all of which must pass through various postal and custom checkpoints.

When leaving and entering a country, some packages or shipments, such as crucial inventory, business to business B2B proposals or customer orders are flagged and can be withheld by that country's government for further inspection. In the United States, outgoing and incoming packages that raise suspicion or lack proper documentation are detained by the U.

Customs and Border Protection department to ensure the packages and its contents comply with the country's laws and regulations. As an entrepreneur, you probably rely heavily on postal service for B2B and business to consumer B2C transactions.

Coronavirus update

It's important to keep everything moving as smoothly as possible, know what to do when you hit this common mailing bump and learn how to avoid it in the future.

Check your company mail for a letter from the U. Customs and Border Protection department stating that your package has been detained. If the department is holding your item, officials will notify you usually within a few days but it can take as long as 30 to 45 days. The department will provide a reason for detainment, as well as what you can do to get your package released.

Fulfill any requirements stated in your detainment letter from Customs as soon as possible. The quicker you respond and comply with its requirements, the sooner your package will be released and sent on its way. Speedy delivery keeps your customers and associates happy, while postponed shipments can lead to dissatisfaction or even lost revenue. Track the package via the courier service through which you are receiving it or sent it, as U.

Customs has no way to track packages. Most couriers provide a tracking option on their websites to track your package. Use the tracking code you received when you shipped your package. Type your tracking code into the designated search field and hit return to view the results.

The courier should have a record of your package's status and its current location. Also, to keep your future shipments and orders organized, consider using order-tracking management software with a customs template for international packages.

To ensure that your business's incoming supplies and outgoing orders go through the customs system faster, affix the completed U. Packages without the proper forms will get held up in customs. The forms are available from most post offices around the world. Review the restrictions the U.Hanwell dellivery office in Ealing was evacuated after reports of a suspicious substance being found inside a package. The discovery comes after a Russian dissident was the victim of a nerve agent attack in Salisbury.

A Met Police spokesman confirmed: "Police were called at 7. Witness Elizabeth Jenner told Get West London she saw the incident on her way home from the school run. She said: "Traffic was heavily congested on the way and a police car was blocking the road when I got there. The Met Police later confirmed that the incident was a false alarm, and people were treated as a precaution.

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royal mail seized package

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